eCRM (Employee & Customer Relationship Management) is the basis of our business and social platform.
eCRM not only fosters relationships with customers and employees, it provides for personalized service, fast business transactions, convenience, reliability and uniqueness.
Vertex has invested significant resources into technology and has developed real time reporting solution to automate daily checklist/logs, quality and WH&S inspections, incident reporting, capture areas of damage, ill repair or defect and provide the relevant information to our customer for rectification. This will increase onsite personnel productivity, reduce paperwork, most up-to-date information to our on-site management; reduce risk and exposure to our visitors, tenants and our stakeholders.
This State of the art technology work on IOS platform and will be used by our onsite staff to create and complete necessary reports with photographic evidence. We will provide this tool to our supervisory staff for use to generate reports to our clients which will include photographic evidence, as well as written description of the events in addition to our Mobile Reporting procedures. Our Customers and Employees will have immediate web based real time reports of all occurrences on site.